Privacy Policy
Last Updated: 17 February 2024
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
Mindpluz ("we", "us", or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile Mindpluz Application (“App” or “Mindpluz App”)
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information you provide us
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.
Registration Information
If you create an account, you must provide us with information so that we can provide our services to you. This includes a display name (for example, “MindpluzUser”); a username (for example, @mindpluzuser); a password; an email address.
Derivative Data and Uploaded Media
Information our servers automatically collect when you access the App, such as your native actions that are integral to the App, actions taken when creating entries/completing moods, editing entries/moods and uploading media to the App. As such, we may also request access to your device’s photo roll or camera in order for us to upload your media to the App. Any media uploaded in this fashion, will be collected and stored on our servers.
Information we collect when you use Mindpluz App
When you open Mindpluz App we automatically collect certain data about the App and how you engage with it. We use that information to provide you with products and services, to help keep Mindpluz more secure and respectful for everyone, and more relevant to you.
Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s reminders, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Data
Device information such as your mobile device ID, model, manufacturer, and information about the location of your device, if you permit us to access this information.
Push Notifications
We may request to send you push notifications regarding your account or certain features of the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Third-Party Service Providers
Our app integrates with third-party services to enhance functionality and user experience. It's important to note that while the third-party service provider assists in processing requests and improving interactions, we do not use it to collect information that personally identifies you. Here, you can find a link to the privacy policy of the third-party service provider used by the app:
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the App to:
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Generate a personal profile about you to make future visits to the App more personalised.
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Monitor and analyse usage and trends to improve your experience with the App.
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Notify you of updates to the App or Site.
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Request feedback and contact you about your use of the App.
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To improve our website and product (we continually strive to improve Mindpluz and the website based on your feedback)
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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Resolve disputes and troubleshoot problems.
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Respond to product and customer service requests.
Log Data
We want to inform you that whenever you use our Service, in the case of an error in the App we collect data and information on your device called Log Data. This Log Data may include information such as your device name, operating system version, the configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of transmission over the internet, or method of electronic storage is 100% secure and reliable. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee absolute security.
Policy for Children
Our Service is not directed to children under the age of 13. Mindpluz does not knowingly collect Personal Information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to Mindpluz through the Service, please email us at info@mindpluz.com. We will investigate any notification and if appropriate, delete the Personal Information from our systems. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have questions or suggestions about our Privacy Policy, please contact us at: